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Introduction

Octopia Sync lets you sell on Cdiscount and a network of partner marketplaces — through Octopia — directly from your PrestaShop store. You keep working in the back office you already know; the module handles the dialogue with Octopia.

One connection, several marketplaces

On one side, your PrestaShop store: your catalog, your stock, your orders.

On the other, Octopia — the marketplace technology platform operated by the Cdiscount group. It is not a marketplace itself: it runs the Cdiscount marketplace (the №1 in France) and connects you to a wider network of partner marketplaces such as Rakuten and Brico Dépôt.

A single connection to Octopia opens access to that whole network — you don't set up a separate integration for each channel. Octopia Sync is the bridge between your store and that ecosystem:

flowchart LR
  S[Your PrestaShop store] --> M[Octopia Sync] --> O[Octopia] --> K[Marketplaces: Cdiscount, Rakuten, ...]

What it does for you

From your back office, you can:

  • Put your products on sale on the marketplaces.
  • Receive your orders as normal PrestaShop orders.
  • Ship them and send the tracking back automatically.
  • Talk to your buyers (after-sales) without leaving PrestaShop.
  • Invoice your sales.

You set your rules once; the module keeps everything in sync, on its own.

Product vs. Offer — the key idea

Two distinct things, linked by the EAN (the barcode).

The product is the sheet — the description of the item: title, brand, category, attributes, variants. On the marketplace, each sheet is identified by its EAN. The module can create that sheet when it doesn't exist yet, or rely on the one already in the catalog (yours, or another seller's) — no need to recreate it.

The offer is your selling proposal on that sheet. It's you saying: I sell this item for €899, I have 12 in stock, condition new, delivered in 48 h. The offer attaches to the sheet through the EAN.

In one line: the product is the item's sheet; the offer is your price and stock placed on it.

In practice:

  • Sheet already on the marketplace → you send just your offer; it attaches through the EAN.
  • Sheet missing → the module creates the sheet, then places your offer on it.

How a sale flows

flowchart LR
  P[Product] --> O[Offer] --> C[Order] --> S[Shipping]
  1. Product — the module creates your product's sheet, or uses the existing one (matched by EAN).
  2. Offer — you publish your price, stock, condition and delivery.
  3. Order — a customer buys your offer; the order arrives in PrestaShop.
  4. Shipping — you ship from PrestaShop; the tracking goes back to the marketplace.

Everything happens in one place — your store.

Multi-account & multi-shop

Octopia Sync works on two levels of organization, without ever mixing things up.

Several Octopia accounts. On a single PrestaShop installation, you can connect several distinct Octopia accounts. Each account has its own, fully independent configuration: categories, price profiles, carriers, eco-tax rules, delivery modes, order statuses and settings. You switch between them inside the module — one active account at a time, per shop. Orders, customers and messages come back tagged with their origin account, so you always know what came from where. It's ideal for running several brands, each account standing for a distinct brand on Cdiscount.

Several shops (PrestaShop multistore). The module natively supports PrestaShop's multistore mode — a single installation driving several virtual shops. A single license covers all the shops of that installation, and each shop keeps its own active account and its own Octopia configuration.

Next step

Installation — add the module to your store and open it for the first time.